Shipping & Returns


  • Orders usually ship within 1-3 business days
  • All orders ship from Pontevedra, Spain, through the spanish Postal service, Correos
  • Delivery time takes from 5 days (UK) to 3-4 weeks (Canada, New Zealand)
    • If you have chosen the “flat rate with tracking number” option, your order will be updated with a tracking number as soon as it is shipped
  • Items shipped to countries outside of Spain may be subject to taxes, customs duties and fees levied by the destination country
  • As the recipient of the shipment, you are responsible for any import fees, VAT, or tariffs required by your country

Returns and Refunds

  • I accept returns of unopened kits and products within 30 days of receipt
  • To arrange for a return, use the contact form or email
  • All returns are refunded in full through Paypal
  • You are responsible for return shipping costs unless the product arrives damaged or defective

Please contact me before returning any package -I’ll do my best to help you!